Privacy Policy
Last updated: 6 August 2026
1. The short version
You tell us about yourself so we can decide whether we can help. We read it, we reply, and we don't do anything else with it. We don't sell it, we don't share it for anyone's marketing, and we don't tell anyone you contacted us.
The rest of this page is the detail behind that.
2. Who is responsible for your information
Twenty Management Group is responsible for the personal information you send us. We operate in Australia and the United States, which means we are subject to the Australian Privacy Act 1988 and the Australian Privacy Principles, and to applicable United States state privacy law. Where those regimes differ, we apply the stricter standard rather than the more convenient one.
Privacy questions or requests: admin@20mngmtgroup.com.
3. What we collect
When you apply or contact us, we collect:
- Your name and email address
- Your social handles and approximate audience size, if you choose to give them
- Which stage of your career you selected, and the type of creator you described yourself as
- Whether you already have a page and, if you tell us, your current subscriber numbers and monthly revenue
- Anything else you write in the free-text field
- Basic technical data your browser sends when you visit, such as IP address and user agent
4. Age verification at onboarding
If we take you on, we ask for government-issued photo identification once, at onboarding. It has one purpose: confirming you are over 18. The laws around underage content are strict and absolute, the platforms require this verification, and we will not work with anyone whose age we have not confirmed. There are no exceptions to this for anyone, under any circumstances.
It is never requested through this website or the application form — only later, through a secure channel we set up with you directly, once you have decided to proceed.
We use it for that check and nothing else. It is never used for marketing, never shared outside the people who must complete the verification, and never passed to anyone else except where a platform's own verification requires it or the law compels us.
5. What we never collect through this website
Do not send government ID, banking details, payment card numbers or explicit material through this website or the application form. We do not ask for them here, we do not want them here, and if you send them anyway we delete them.
Identity verification is a real part of onboarding (see above) — but it happens later, once you have decided to proceed, through a secure channel we set up with you. A web form is the wrong place for a passport, and anyone in this industry who asks you to upload ID to a public form should be treated with suspicion.
6. Why we use it
Only for these purposes:
- Assessing whether your application is a fit for us
- Contacting you about your enquiry
- Preparing a proposal if we take it further
- Meeting our legal and record-keeping obligations
7. What we never do
We do not sell, rent, trade or share your information for anyone else's marketing. We do not add you to a mailing list because you enquired. We do not tell anyone that you approached us — including other creators, other agencies, and anyone who asks.
We do not use your information to train any automated or machine learning system.
8. Who sees it
Only the people inside our team who need it to assess and respond to your enquiry, and the service providers who host our systems, who are bound by confidentiality obligations.
Beyond that, we disclose your information only with your explicit consent, or where a law or a court order compels us. If we are ever compelled, we will tell you unless we are legally prohibited from doing so.
9. Where it is held
Applications are stored on servers we control, hosted in the United States, with access restricted to the team members who need it.
If you are in Australia, this means your information is stored overseas. We take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles wherever it sits.
10. How long we keep it
If we decline your application, it is deleted within a week. We don't keep a file on people we aren't working with.
If we take you on and you later leave, everything we hold on you is deleted within 30 days of sign-off — your application, your details and your verification documents.
The only exception is where the law requires us to retain a specific record for longer. You can ask us to delete something sooner and we will, unless that same exception applies.
11. Security
We take reasonable technical and organisational steps to protect your information against loss and unauthorised access. This site is served over HTTPS, and access to applications is restricted.
No transmission over the internet is perfectly secure and we won't pretend otherwise. If you would rather not put sensitive detail in a web form, email us instead — or say less in the form and tell us the rest on the call.
12. Changes to this policy
We may update this policy. The version published here, with the date at the top, is always the current one. If we make a change that materially affects how we handle information you have already given us, we will contact you about it.
13. Contact
Twenty Management Group
admin@20mngmtgroup.com